Every product, in its fabrication process receives strict
quality controls, starting with production of raw material
in our own ecological tannery. Our products are produced
hand made our by highly skilled workers, with highest
quality leather, this allow us to offer our valued clients
the latest designs and affordability.Our raw material
is 100% natural leather ecologically produced with the
highest international standards, in our own tannerys.
Retail Sales: For orders less than USD. 1,000.oo you can
buy it online or offline. If you want to buy it online,
you will be automatically transfer to another safe (SSL
Secure Socket Layer) which makes the electronic
transaction secure at the credit card input time.
Leatherattractions.com will ship to any place in the world.
Delivery is usually
within 7 to 15 days from the time your purchase leaves
leatherattractions.com. When your product leaves leatherattractions.com,
you will receive an email confirmation that your purchase
has been shipped.
WATCH OUT FOR
OUR EMAILS IN YOUR SPAM FOLDER:
Please check your
email's "Inbox" and "Spam"
folders for our recently sent free order customization
offer and get back to us so we may finalize and get your
order delivered to you ASAP.
The privacy of our customers is our #1 concern. At leatherattractions.com,
we respect your privacy and will not sell, rent your name
or any information you provide to us. We will only send
you reminders you have requested.
ORDERS OVER 50 ITEMS
Larger orders will be treated as an Export – Import transaction.
We should follow every step ruled by each country.
If you are not completely satisfied with your purchase
our standard policy for merchandise returns is 20 days
from the date of receipt / ordering or within 10 days
of receiving that item (whichever is greater). Returned
items must not be worn or used, original tags must be
attached, the item must be returned in the product box
if delivered in one, and with no visible wear or damage.
In case of return/exchange an item should be shipped back
to the same warehouse from which it was initially mailed
else a $25 re-forwarding fee will be charged to delivery
the packet to its original warehouse. You must have a
valid reason to return an item. We'll be happy to exchange
or issue a credit within this period. In case of exchange
the client has to bear the re-shipping & handling
charges which would be $28. Custom made items and special
orders are not returnable or exchangeable however alterations
can be made to them after paying very nominal charges
usually varying between $5 to $15 depending on the alteration
required. Shipping and handling are not refundable. Please
send back the package securely wrapped, via prepaid mail.
LEATHER ATTRACTIONS will not be held responsible for items
lost or damaged during return shipment (from customer
to manufacturer). Return shipment is the responsibility
of the customer and therefore, customers who wish to return
a product should be conscious about which shipping company
and method of shipment they choose, USPS Trackable Priority
Mail® International service is highly recommended
for return shipment because its safe and least expensive
as compared to other courier companies. It is highly unlikely
that a customer would receive damaged goods. All items
are inspected prior to shipping. However, in the unlikely
event you do receive a damaged item, it must be returned
within 10 days of receiving that item. This is
necessary in order to control our inventory. Before returning
an item you must contact us for Prior Return Authorization
and further shipping instruction.
Transaction Fees: After placing your
order if you decide to cancel it or return it for any
reason a fixed transaction fee of $8 or 8% which ever
is higher will be deducted from the refund amount. This
condition is applied because the credit card / payment
processing bank charges us the same amount
of fee for every processed transaction / placed order
and it does not refund this fees even if the order
is canceled later.
CONTACTING THE CUSTOMER SERVICE CENTER
You can reach one leatherattractions.com customer service
representatives in any of the following ways:
Attractions, 8820 N. Skokie Blvd, Suite 222, Skokie,
IL , 60076, USA.